Terms of Service
This Terms of Service outlines the conditions under which BNE Building Design
provides building design and drafting services. They are intended to ensure
clarity, transparency, and alignment throughout the design process.
1. Scope of Services
BNE Building Design provides residential building design and drafting services,
including preparation of documentation suitable for planning approval and
construction pricing.
All listed packages will include the following services:
- Design consultation
- Site inspection and property measure
- Council searches, flood checks, and underground infrastructure searches
- Preparation of concept plans for client sign-off
- Documentation for approvals, builder pricing and construction
- Coordination with external consultants through to project completion
We do not provide construction services, project management, contract
administration, or site supervision.
2. What Is Not Included
Unless specifically agreed in writing, our fees do not include:
- Surveying
- Structural, civil, or hydraulic engineering
- Energy efficiency reports
- Building certification
- Council or government fees
- Town planning services
These services are provided by external consultants and are engaged separately
by the client.
3. Appointments & Consultations
Initial consultations are conducted by appointment and typically include a
design discussion and site measure-up.
Consultations are intended to:
- Discuss project ideas and site constraints
- Review initial feasibility
- Gather a comprehensive brief to design your project
No drawings, approvals, or pricing guarantees are provided during consultations.
4. Fees, Payment & Refunds
- All packages are outlined on the pricing page and selected at the time of booking a consultation.
- An invoice will be issued following engagement of services after the initial consultation.
- Payment must be made in full prior to receipt of the first iteration of design drawings.
- Fees paid for completed work are non-refundable, unless the plans are not materially suitable for building approval by a private certifier and/or construction estimates by a licensed builder.
- All prices are inclusive of GST.
5. Variations & Additional Work
- Each package includes three complimentary revisions within the agreed scope of works.
- Additional revisions are charged at an hourly rate of $120.
- If the scope changes following the initial consultation, the initial invoice may be amended to suit the revised scope.
- If the scope changes after the first design iteration, a rebalance of the initial invoice will be sent at the discretion of the designer, dependent on the scope. This may be a remuneration or a reimbursement.
6. Approvals & Outcomes
While documentation is prepared to be suitable for approvals, approval outcomes
are not guaranteed.
Approval outcomes may depend on factors including:
- Planning controls and overlays
- Council or certifier assessment
- External consultant inputs
Where changes are required by authorities or consultants during the approval
process, those changes will not incur additional fees.
7. Reliance on Information
BNE Building Design operates on a feasibility-first basis to respond to known site
constraints and budget considerations before clients engage additional
consultants.
While reasonable care is taken, certain project parameters cannot be confirmed
until external consultants are engaged, including:
- Site and boundary survey information
- Structural engineering requirements
- Builder pricing, material availability, and construction costs
Where changes are required as a result of feedback or new information by consultants during the coordination process, those changes will not incur additional fees.
8. Intellectual Property
- All drawings and documentation remain the intellectual property of BNE Building Design
- Upon full payment, clients are granted permission to use the drawings solely for approvals, pricing, and construction of the approved project
- Drawings, whether in PDF or DWG format, may be shared with builders, certifiers, and consultants as required - BNE Building Design do not share BIM models
- Reuse, modification, or reproduction for other projects or sites is not permitted without written consent
9. Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the value of the services provided
- We are not liable for construction costs, builder performance, delays, or variations outside the issued documentation
- We are not responsible for outcomes beyond the design and documentation phase
10. Communication
- Communication is primarily conducted via email or mobile
- Response times may vary outside standard business hours
- We aim to respond within a reasonable timeframe
11. Termination
- Either party may terminate services in writing
- Fees for work completed up to termination are non-refundable
- A refund may apply only if plans are not suitable for private certification and/or builder pricing
12. Updates to These Terms
These Terms of Service may be updated from time to time. The version in effect at
the time of booking or engagement will apply.
13. Acceptance
By booking an appointment or proceeding with our services, you acknowledge that
you have read, understood, and agree to these Terms of Service.
